TUI e-Academy
Available courses

Animal Welfare_internal
WHO IS THIS COURSE FOR?
The course is intended for suppliers, tourists and anyone interested in the topic.
WHAT WILL YOU LEARN?
- You will learn about the impacts that tourism can have on the animal welfare.
- You will learn about the different animal welfare aspects typically assessed for animal related activities.
- You will learn the Do's and Don'ts for the different tourism activities involving animals, related with both, animals under human care and in the wild.
HOW MUCH TIME DO YOU NEED TO INVEST?
The course, together with the other materials and the test, takes about 60 minutes.
CERTIFICATE
The platform will automatically generate a badge of completion once you
complete the final assessment. If you pass 80% of the assessment
questions, you will automatically receive your “open badge”! To learn
more about open badges, please click here.
FURTHER INFORMATION
- Course
Developer: TUI Care Foundation, common sense
- Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
- Content License: CC BY-SA 4.0
- Course Publication Date: 31.03.2023
Sustainability
WHO IS THIS COURSE FOR?
The course is intended for tourism professionals in management positions, and anyone interested in the topic.
WHAT WILL YOU LEARN?
- You will get an overview of the sector
- You will get key information on relevant skills and where you can apply them
- You will learn how to handle leadership & resilience & communication during the pandemic
- You will get information from people who work with methods developed for tourism leadership
HOW MUCH TIME DO YOU NEED TO INVEST?
About 60 minutes
CERTIFICATE
The platform will automatically generate a badge of completion once you complete the final assessment in chapter 2 and chapter 3. If you pass 80% of the assessment questions from both assessments, you will automatically receive your “open badge”! To learn more about open badges, please click here.
FURTHER INFORMATION
- Course Developer: Comissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Tourism for Sustainable Development. For developer information compare course imprint.
- Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
- Content License: CC BY-SA 4.0
- Course Publication Date: 15.10.2021

Sustainable Food Management in Hospitality
WHO IS THIS COURSE FOR?
The course is intended for tourism professionals in management positions, and anyone interested in the topic.
WHAT WILL YOU LEARN?
- You will be able to explain the importance and benefits of a sustainable food offer and an effective food waste management in your hotel
- You will learn how to create an own sustainable food offer in your hotel
- You will get to know how to apply food waste reduction measures in your hotel
- You will understand how to assess your hotel's performance in this topic
CERTIFICATE
The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn more about open badges, please click here.
FURTHER INFORMATION
- Course Developer: Commissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Sustainable Development through Tourism. For developer information compare course imprint.
- Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
- Content License: CC BY-SA 4.0
- Course Publication Date: 31.03.2023
- Water Management in Hospitality
- Energy Efficiency in Hospitality
- Waste Management & Circular Economy in Hospitality
- The Future of Sustainable Hospitality
- Decent Work Conditions in Tourism
Participación comunitaria en el turismo
¿A QUIÉN VA DIRIGIDO ESTE CURSO?
El curso está dirigido a profesionales del turismo en puestos directivos y a cualquier persona interesada en el tema.¿QUÉ APRENDERÁ?
- Aprenderá a comprender qué se necesita para implicar a las comunidades locales en las empresas turísticas.
- Aprenderá a identificar a las partes interesadas en la participación de la comunidad en el turismo.
- Aprenderá a integrar a las comunidades locales en sus actividades empresariales diarias.
- Aprenderá a explicar por qué la inversión en vínculos con las comunidades locales crea una situación beneficiosa tanto para la población local como para las empresas.
Palabras clave: Sostenibilidad, turismo, gestión
CERTIFICADO
La plataforma genera automáticamente una insignia de finalización una vez que haya completado el curso de formación en línea y la evaluación final. Si supera el 80% de las preguntas de la evaluación, recibirá automáticamente su "insignia abierta". Para obtener más información sobre las insignias abiertas, haga clic aquí.
MÁS INFORMACIÓN
Desarrollador del curso: Encargado y desarrollado por GIZ Proyecto Sectorial Cooperación con el Sector Privado - Componente Desarrollo Sostenible a través del Turismo. Para obtener información sobre el desarrollador, compare el pie de imprenta del curso.
Persona de contacto: Si tiene alguna pregunta sobre el curso, póngase en contacto con e-academy@tuicarefoundation.com.
Licencia del contenido: CC BY-SA 4.0
Fecha de publicación del curso: 31.03.2023
Community Involvement in Tourism
WHO IS THIS COURSE FOR?
The course is intended for tourism professionals in management positions, and anyone interested in the topic.
WHAT WILL YOU LEARN?
- You will learn how to understand what it takes to involve local communities in tourism businesses
- You will learn how to identify the stakeholders in community involvement in tourism
- You will learn how to integrate local communities into your daily business activities
- You will learn how to articulate why investing in local community linkages creates a win-win situation for locals and businesses
CERTIFICATE
The platform
automatically generates a badge of completion once you complete the
web-based training/course and complete the final assessment. If you pass
80% of the assessment questions, you will automatically receive your
"open badge"! To learn more about open badges, please click here.
FURTHER INFORMATION
- Course Developer: Commissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Sustainable Development through Tourism. For developer information compare course imprint.
- Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
- Content License: CC BY-SA 4.0
- Course Publication Date: 31.03.2023
This course is part of the learning pathway "Implementation of Sustainable Tourism Practices" which further includes the following modules:
- Women’s Rights & Gender Equality in Tourism
- Decent Work Conditions in Tourism
- Child Protection in Tourism

Quick Start English Vocabulary for Tourism
Enjoy!
WHO IS THIS COURSE FOR?
The course is intended for anyone looking for career opportunities in tourism and wishing to become a professional in the sector.
WHAT WILL YOU LEARN?
- You will learn important phrases and sentences being used at a hotel reception and in a hotel room
- You will get to know important phrases and sentences being used in the tourist information office or at a tour operator
- You will learn important phrases and sentences being used in a restaurant or cafe
- You will get to know important phrases and sentences being used in an emergency situation
- You will learn important phrases and sentences being used during a shopping interaction
HOW MUCH TIME DO YOU NEED TO INVEST?
About 60 minutes
CERTIFICATE
The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn
more about open badges, please click here.
FURTHER INFORMATION
- Course Developer: Comissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Tourism for Sustainable Development. For developer information compare course imprint.
- Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
- Content License: CC BY-SA 4.0
- Course Publication Date: 01.09.2023

How to become an Electrician
WHO IS THIS COURSE FOR?
Anyone who is looking for vocational education advice and interested in becoming an electrician.
WHAT WILL YOU LEARN?
- gain relevant knowledge about science, technology, engineering, and mathematics (STEM) with interactive elements;
- get personal insights from electricians working in leading African companies and their bosses;
- how to solve problems in the relevant field creatively.
HOW MUCH TIME DO YOU NEED TO INVEST?
About 90 minutes
CERTIFICATE
The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn more about open badges, please click here.
FURTHER INFORMATION
- Course Developer: Comissioned and developed by GIZ Sector Project Cooperation with the Siemensstiftung and common sense - eLearning & training consultants GmbH. For developer information compare course imprint.
- Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
- Content License: CC BY-SA 4.0
- Course Publication Date: 31.03.2023

Soft Skills for Tourism Business
WHO IS THIS COURSE FOR?
The course is intended for anyone working in the tourism and hospitality sector and anyone interested in the topic.
WHAT WILL YOU LEARN?
- You will learn 10 essential soft skills and their relevance in the tourism industry for business success
- You will get information on soft skills regarding problem solving, task management and communication through cultural awareness and sensitivity
- You will learn the process required for application of each of these skills
- You will practice these soft skills via various activities and scenarios to prepare you better
HOW MUCH TIME DO YOU NEED TO INVEST?
About 60 minutes
CERTIFICATE
The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn
more about open badges, please click here.
FURTHER INFORMATION
- Course Developer: Commissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Sustainable Development through Tourism. For developer information compare course imprint.
- Contact Person: Should you have queries regarding the course, please contact e-academy@tuicarefoundation.com. In case of technical troubleshooting or questions, please reach out to the forum of the course or directly to the support team via e-academy@tuicarefoundation.com.
- Content License: CC BY-SA 4.0
- Course Publication Date: 31.03.2022

A Career in Hospitality
WHO IS THIS COURSE FOR?
The course is intended for anyone looking for career opportunities in the hotel industry and wishing to become a professional in the sector.
WHAT WILL YOU LEARN?
- You will get an overview of the sector
- You will get key information on relevant skills and where you can apply them
- You will learn how to get started in the hospitality industry
- You will get information from people working in the hospitality sector
HOW MUCH TIME DO YOU NEED TO INVEST?
About 60 minutes
CERTIFICATE
The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn more about open badges, please click here.
FURTHER INFORMATION
- Course Developer: Comissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Tourism for Sustainable Development. For developer information compare course imprint.
- Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
- Content License: CC BY-SA 4.0
- Course Publication Date: 31.03.2023

A Career in Tourism
WHO IS THIS COURSE FOR?
The course is intended for anyone looking for career opportunities in tourism and wishing to become a professional in the sector.
WHAT WILL YOU LEARN?
- You will get an overview of the sector
- You will get key information on relevant skills and where you can apply them
- You will learn how to get started in tourism
- You will get information from people working in the tourism sector
HOW MUCH TIME DO YOU NEED TO INVEST?
About 60 minutes
CERTIFICATE
The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn
more about open badges, please click here.
FURTHER INFORMATION
- Course Developer: Comissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Tourism for Sustainable Development. For developer information compare course imprint.
- Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
- Content License: CC BY-SA 4.0
- Course Publication Date: 31.03.2023

Roles and Responsibilities of the Guide Profession
WHO IS THIS COURSE FOR?
The course is intended for tour guides and prospective tour guides and anyone interested in the topic.
WHAT WILL YOU LEARN?
- You will understand the roles and responsibilities of a tour guide
- You will get to know the requirements of becoming a tour guide
- You will explore different specializations as well as dos and don’ts of the profession
CERTIFICATE
The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn
more about open badges, please click here.
FURTHER INFORMATION
- Course Developer: Commissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Sustainable Development through Tourism. For developer information compare course imprint.
- Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
- Content License: CC BY-SA 4.0
- Course Publication Date: 31.03.2023

How to become an Agripreneur
WHO IS THIS COURSE FOR?
Anyone who is looking for vocational education advice and who is interested in becoming an Agripreneur.
WHAT WILL YOU LEARN?
- You’ll get an overview of the job profile.
- You’ll get key insights into relevant skills.
- You’ll get insights from young successful African Agripreneurs.
- You’ll acquire agricultural knowledge in the areas of science, technology, engineering, and mathematics (STEM).
HOW MUCH TIME DO YOU NEED TO INVEST?
About 40 minutes
CERTIFICATE
The platform will automatically generate a badge of completion once you complete the two assessments in the course modules. If you pass 80% of the assessment questions in each module, you will automatically receive your “open badge”! To learn more about open badges, please click here.
FURTHER INFORMATION
- Course Developer: Comissioned and developed by GIZ Sector Project Cooperation with the Siemensstiftung and common sense - eLearning & training consultants GmbH. For developer information compare course imprint.
- Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
- Content License: CC BY-SA 4.0
- Course Publication Date: 31.03.2023

Digitalisation
WHO IS THIS COURSE FOR?
The course is intended for anyone working in the tourism and hospitality sector and anyone interested in the topic.
WHAT WILL YOU LEARN?
- You will get an overview of the sector
- You will get key information on relevant skills and where you can apply them
- You will learn how to handle leadership & resilience & communication during the pandemic
- You will get information from people who work with methods developed for tourism leadership
HOW MUCH TIME DO YOU NEED TO INVEST?
About 60 minutes
CERTIFICATE
The platform will automatically generate a badge of completion once you complete all interactive exercises and the final assessment. If you pass 80% of the assessment questions, you will automatically receive your “open badge”! To learn more about open badges, please click here.
FURTHER INFORMATION
- Course Developer: Comissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Tourism for Sustainable Development. For developer information compare course imprint.
- Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
- Content License: CC BY-SA 4.0
- Course Publication Date: 31.03.2023

Entrepreneurship for Tourism Business
WHO IS THIS COURSE FOR?
The course is intended for anyone thinking of starting their own business and anyone interested in the topic.
WHAT WILL YOU LEARN?
- You will learn how to define the principles of entrepreneurship for tourism businesses and how to get started as an entrepreneur in tourism
- You will learn how to recall skills and behavior for entrepreneurial thinking and how to apply some methods for entrepreneurial thinking
HOW MUCH TIME DO YOU NEED TO INVEST?
About 60 minutes
CERTIFICATE
The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn more about open badges, please click here.
FURTHER INFORMATION
- Course
Developer: Commissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Sustainable Development through Tourism. Further development by TUI Care Foundation and common sense.
- Contact Person: Should you have queries regarding the course or if you need technical troubleshooting or have questions, please reach out to the TUI support team via the helpdesk. e-academy@tuicarefoundation.com.
- Content License: CC BY-SA 4.0
- Course Publication Date: 31.03.2023

Resilience & Leadership
Unexpected events frequently affect and disrupt organisations and their stakeholders. Therefore, knowing how to react to this is decisive. Our experts invite you to an exciting self-discovery journey and encourage us to use new tools and ways of thinking to approach the daunting task of leading others in times of crisis and change.
WHO IS THIS COURSE FOR?
The course is intended for anyone working in the tourism and hospitality sector and anyone interested in the topic.
WHAT WILL YOU LEARN?
- You will get an overview of the sector
- You will get key information on relevant skills and where you can apply them
- You will learn how to handle leadership & resilience & communication during the pandemic
- You will get information from people who work with methods developed for tourism leadership
HOW MUCH TIME DO YOU NEED TO INVEST?
About 60 minutes
CERTIFICATE
The platform will automatically generate a badge of completion once you complete all interactive exercises and the final assessment. If you pass 80% of the final assessment questions, you will automatically receive your “open badge”! To learn more about open badges, please click here.
FURTHER INFORMATION
- Course Developer: Comissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Tourism for Sustainable Development. For developer information compare course imprint.
- Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
- Content License: CC BY-SA 4.0
- Course Publication Date: 31.03.2023

Fundamentals of Tourism & Hospitality
WHO IS THIS COURSE FOR?
The course is intended for anyone working in tourism and hospitality and anyone interested in the topic.
WHAT WILL YOU LEARN?
- You will learn how to demonstrate verbal and non-verbal communication skills.
- You will learn how to apply a structured approach to organizing a tourism and hospitality business.
- You will learn how to manage the creation of an outstanding guest experience.
- You will learn how to select suitable revenue management techniques for your business.
CERTIFICATE
The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn more about open badges, please click here.
FURTHER INFORMATION
- Course Developer: Commissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Sustainable Development through Tourism. For developer information compare course imprint.
- Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
- Content License: CC BY-SA 4.0
- Course Publication Date: 31.03.2023